Extra Details Upgrade

$1.00


Please DO NOT PURCHASE this "INFORMATION ONLY" listing!
(If you happen to purchase this listing for some silly reason, we will refund your dollar.)

HOW TO PURCHASE THIS UPGRADE
Just send us a message and we'll get your Extra Details upgrade listing set up for you! We've outlined all the helpful details below, but we're happy to answer any questions that you may have about this upgrade service.

EXTRA DETAILS SERVICE (with Refundable Upgrade Fees)
Cost | Additional 20% of Order Total

We now offer a new program for customers who want upgraded service or *alterations allowed for their order. With our “Extra Details” upgrade service you will receive a few extra perks other clients do not receive with their purchase, such as:
1. Photos of your order when it's fully designed on your assigned completion date.
2. We will wait a full 24 hours to hear your “approval to ship” or “let’s make some alterations”.
3. You will be allowed one (1) round of *alterations on your order.
4. When the alterations are completed, we will send you a new set of completion photos.
5. We will wait another full 24 hours to hear your “approval to ship” or “let’s make some alterations”. However, a second round of alterations will result in a new fee to cover the additional time and materials need for the new requests, based on what is requested.

*Alterations
DO include:
• trimming out any disliked blooms, accents, or foliage’s
• making an addition of a new filler, accent, or foliage – but not new focal bloom
• exchanging one (1) focal bloom to a completely new style of focal bloom, as that does not alter ordered sizing
• changing stem ribbon wrappings to a new color from our Classic Collection
• requested alternations completed within one (1) week
DO NOT include:
• making an addition (not exchange) of a new focal bloom, as that does alter ordered sizing
• changing stem ribbon wrappings to colors outside our Classic Collection or adding on laces, pearls or other “upgrade” stem wrappings
• a complete remake of your order
• a refund for your order

FULLY REFUNDABLE "EXTRA DETAILS" UPGRADE FEES
All of our items are specially shopped and designed for which is why all purchases are final. However, this program is the ONLY refundable purchase we allow, and that is …your “Approval to Ship”! Our goal is to design your order just as you envisioned the very first time! In regards to what we call a “Win-Win". We will fully refund your “Extra Details” upgrade fee if you “approve to ship” without any alteration requests. That’s right, if we made everything just dreamy on round one, then we will return your upgrade fee back to you as a thank you for saving us time and materials – as that really is what the “Extra Details” costs are collected for in the first place.

Payments

PAYMENT POLICY
We accept payments through Etsy accepted methods.

Shipping from United States

CONTINENTAL UNITED STATES
Orders are shipped with tracking and coverage (purchase value) via FedEx Ground, the most cost friendly of FedEx's services. FedEx Ground deliveries typically take 3-5 business days Monday thru Friday, but this transit time is not guaranteed. If you desire expedited shipping services that include weekends with guaranteed dates of delivery, please let us know prior to purchase, as we are happy to accommodate these requests and provide a quote. Orders are carefully packaged in sturdy boxes with packing paper inside to keep items safe during transit. Your order is guaranteed to be in perfect condition when we drop off your package for shipping. However, after it is out of our tender loving care, we unfortunately cannot be responsible for how the package is handled. If a claim is needed in an unfortunate event, The Faux Bouquets (as the sender) will use the tracking and/or customs numbers to initialize and input the claim to FedEx and The Faux Bouquets is not responsible. If your package ships to an undeliverable or incorrect address, you are responsible for any costs to resend or redirect the package. We do not ship on holidays.

OUTSIDE OF THE CONTINENTAL UNITED STATES
We welcome outside of the continental United States shoppers! Our shop will allow you to purchase our items, but the shipping costs we advertise do not cover outside of the continental United States shipping fees. Because of this, we will send you a shipping invoice for any additional shipping costs that are associated with your postal code. We are happy to provide you a shipping quote before you order with us. Simply, let us know the destination postal code and the pieces you'd be looking to order, as that will allow us to accurately provide a quote based on the box size and weight of the shipment. Most packages take 5-9 days for FedEx Economy Air deliveries. We can also provide quotes on expedited shipping services if you desire. Orders are carefully packaged in sturdy boxes with packing paper inside to keep items safe during transit. Your order is guaranteed to be in perfect condition when we drop off your package for shipping. However, after it is out of our tender loving care, we unfortunately cannot be responsible for how the package is handled. If a claim is needed in an unfortunate event, The Faux Bouquets (as the sender) will use the tracking and/or customs numbers to initialize and input the claim to FedEx and The Faux Bouquets is not responsible. If your package ships to an undeliverable or incorrect address, you are responsible for any costs to resend or redirect the package. We do not ship on holidays.

INTERNATIONAL LOCATIONS
We welcome international shoppers! We are happy to provide you a shipping quote. Simply, let us know the destination postal code and the pieces you'd be looking to order, as that will allow us to accurately provide a quote based on the box size and weight of the shipment. Most international packages take 5-9 days for FedEx Economy Air deliveries. We can also provide quotes on expedited shipping services if you desire. Any other fees such as customs, taxes, duty fees etc. are your responsibility and we do not quote these beforehand. Orders are carefully packaged in sturdy boxes with packing paper inside to keep items safe during transit. Your order is guaranteed to be in perfect condition when we drop off your package for shipping. However, after it is out of our tender loving care, we unfortunately cannot be responsible for how the package is handled. If a claim is needed in an unfortunate event, The Faux Bouquets (as the sender) will use the tracking and/or customs numbers to initialize and input the claim to FedEx and The Faux Bouquets is not responsible. If your package ships to an undeliverable or incorrect address, you are responsible for any costs to resend or redirect the package. We do not ship on holidays.

SIGNATURE CONFIRMATION
If you would like signature confirmation service for the delivery of your package, this is a $7 upgrade that needs to be requested prior to shipping your order. This service will require a direct signature and personal hand-off upon delivery to ensure your package is not left on your doorstep by FedEx.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Please know, we do not accept returns, exchanges, or cancellations for any reason, as we specially set aside materials and design time for each order.

Additional

RUSH COMPLETION SERVICE
If our advertised timeline does not work for your needs, we do offer Rush Completion service. Rush orders can often be completed in sometimes as little as a one-week turnaround time. Our Rush Completion calendar openings are very limited and are secured by a special listing The Faux Bouquets sets up for you that will outline a specific date of completion. This listing is very important, as it is the only way we can distinguish your rush-order from regular-order timeframes. Rush Completion calendar openings are an additional 20% of your order total, as we expedite your flower shopping needs on our end and design your order outside of our normal calendar openings. All Rush Completion orders also require to be shipped via a FedEx expediated service, as this too will guarantee a date of delivery for your order.

EXTRA DETAILS UPGRADE SERVICE
Progress photos, completion photos or alterations are not provided, unless you purchase our "Extra Details Upgrade". Pleave visit our Upgrade Section of our shop to review the details on this service or visit: https://www.etsy.com/TheFauxBouquets/listing/489529437/extra-details-upgrade?utm_source=Copy&utm_medium=ListingManager&utm_campaign=Share&utm_term=so.lmsm&share_time=1522722117113

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