Welcome to The Faux Bouquets! Please take a moment to read through our shop policies, as they will answer many of the questions you might have. However, always feel free to shoot us a message about anything, as we are dedicated to quality customer service!
We accept payments through Etsy accepted methods.
GENERAL SHIPPING INFORMATION
Orders are shipped with tracking and coverage (purchase value) via FedEx Ground or Home Delivery, the most cost friendly of FedEx's services. Transit time typically takes 3-5 business days, but this transit time is not guaranteed. If you are located outside of the continental USA, PO Box, or at a military base our shop will allow you to purchase our items, but the shipping costs we advertise do not cover outside of the continental United States or these special circumstance shipping fees and we are unable to specify these fees beforehand due to limitation within the Etsy system. Because of this, we will send you a shipping invoice for any potential additional shipping costs that are associated with your postal code.
EXPEDITED SHIPPING OPTIONS
If you desire expedited shipping services, please let us know prior to purchase, as we are happy to accommodate these requests and provide a quote specific to your needs. We will need to know the items and sizes you desire order, the postal code they will be delivered to, and the date you need them to arrive in order to properly provide you expedited shipping options.
If you would like signature confirmation service for the delivery of your package, this is a $7 upgrade that needs to be requested prior to shipping your order. This service will require a direct signature and personal hand-off upon delivery to ensure your package is not left on your doorstep by FedEx.
On a rare occasion, if shipping costs more than your order total, we will fully refund and cancel your order. For example, this most often occurs with single boutonniere or single corsage orders.
But please contact me if you have any problems with your order.
We do not allow returns, exchanges, or cancellations. Please contact us if you have any questions regarding this.